Emotional Intelligence

Emotional intelligence (EI) is vital in the workplace as today’s organizations demand greater collaboration among an increasingly more diverse workforce. It encompasses the ability to understand and manage one’s own emotions while also being attuned to the emotions of others. Studies show that those with high emotional intelligence consistently outshine their counterparts. High levels of EI are vital for fostering positive communication, the ability to mitigate conflict, inspiring trust, maintaining engagement, and displaying adaptability. Ultimately, EI contributes to a harmonious work environment, higher productivity, and overall organizational success.

In this impactful professional development workshop, participants explore their own levels of emotional awareness, self-management, social awareness, and relationship management. They will also study methods of increasing their current emotional quotient (EQ), the measurement of individual emotional intelligence, discover why EI transcends mere “people skills” and why numerous executives consider it the indispensable skill for success.

Content Highlights

  • Define emotional intelligence (EI) and emotional quotient (EQ)
  • Describe the importance of EI
  • Share strategies and tactics that increase EQ
  • Propose strategies for utilizing EI to foster a positive and supportive work environment
  • Share approaches for attaining personal growth and professional excellence
Emotional Intelligence

At the conclusion of this program participants should be able to:

  • Explain the difference between EQ and EI
  • Describe the benefits of high EI
  • Define the four major emotional intelligence competencies
  • Develop an expanded emotional intelligence vocabulary
  • Analyze incidents that are personal emotional triggers
  • Utilize techniques that change how events are perceived or interpreted
  • Develop an awareness of the emotions of others
  • Practice approaches for building and maintaining positive relationships
  • Integrate strategies for applying emotional intelligences in personal and professional settings

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